Last Updated and Effective June 2023

This Privacy Policy sets forth the privacy practices of NORDEND GROUP AG (“NG,” “we,” “our,” or “us”) with respect to our collection, use, sharing, and disclosure of Personal Information, including, but not limited to, Personal Information collected through this website (the “Site”), how it is used, and the circumstances under which it may be shared and disclosed. This Privacy Policy constitutes a legally binding agreement between you and NG that conditions your use of the Site, where and as permitted by applicable law. 

1. Personal Information We Collect 

When you visit the Site and during our ordinary business activities, NG may collect or ask you to provide certain nonpublic personal information (“Personal Information”) in order to help us manage our relationship with you and serve your investment needs. The Personal Information we may collect from you may include personally identifiable information including names, residential or business addresses, or other contact details, signature, nationality, tax identification or passport number, date of birth, place of birth, photographs, copies of identification documents, bank account details, information about assets or net worth, credit history, information on investment activities, or other personal information, such as certain special categories of personal data (including, where relevant, information on political affiliations, ethnic origin, or criminal convictions), as specified under applicable law, that may be contained in the relevant materials, documents, or obtained through background searches.

2. Sources of Personal Information

We may collect Personal Information from:

• Your communications with us;
• Your transactions with us;
• Your use of our website and mobile app;
• Services providers;
• Affiliates;
• Your agents and representatives;
• Nonprofit organizations; and
• Government entities and other governmental sources and records, and other publicly available information.

3. How we Use Personal Information

We use Personal Information for the following business purposes:

• To provide our products and services;
• To process your requests and inquires;
• To offer new products and services;
• To process transactions;
• For account maintenance;
• To confirm your identity;
• To communicate with you;
• To improve the Site;
• To protect the security and integrity of the Site;
• To prevent or investigate fraud or other unlawful activity, and detect security incidents; and
• To comply with and enforce applicable legal requirements.

4. How we Share Personal Information

Your privacy is important to us. NG does not disclose any Personal Information to nonaffiliated third parties, except to service or manage a client’s account or as permitted by law. We do not sell any Personal Information.

5. How we Protect Personal Information

NG seeks to carefully safeguard Personal Information. We will use commercially reasonable efforts to ensure that Personal Information is kept secure and safe from any loss or unauthorized disclosure or use. We restrict access to our client’s Personal Information to employees requiring that Personal Information to provide our products or services.

6. Use of Cookies

We may send text files (e.g., “cookies” or other cached files) or images to your web browser to collect and/or store information on your computer. Such text files and images are used to support the operation of our digital offerings and for the technical convenience to store information on your computer. We may use information stored in such text files and images to customize your experience on our Site and to monitor use of our Site. You may set your browser to notify you when you receive a cookie. Many web browsers also allow you to block cookies. If you block cookies you may not be able to access certain parts or use all features of our Site. You can disable cookies from your computer system by following the instructions on your browser or at http://www.allaboutcookies.org/.

7. Notice for Residents of the European Economic Area and United Kingdom

NG does not currently offer its products or services to natural persons resident in the European Union or the United Kingdom (“EEA/UK”) and, accordingly, is not required to comply with the EU General Data Protection Regulation (“GDPR”). Any personal data provided to us by you will be processed in Switzerland or other jurisdictions outside the EU/UK which may not afford the same protections of personal data as under the GDPR.

8. Contact Us

If you have any questions or comments about this Privacy Policy, please feel free to contact NORDEND GROUP AG at info@nordend-group.ch.